Terms and Conditions
Welcome to Carpet Cleaning Bronx. By accessing or using our website (www.carpetcleaningbronx.com) and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or booking our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services Offered
Carpet Cleaning Bronx provides professional carpet, rug, upholstery, and related cleaning services to residential and commercial customers in the Bronx, NY, and surrounding areas.
2.1 Service Descriptions
We strive to accurately describe the services we offer. However, we do not warrant that service descriptions or other content on our site are complete, current, or error-free.
2.2 Appointments
Appointments must be scheduled in advance. We will confirm all appointments via email or phone. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
2.3 Pricing
All pricing is subject to change without notice. Final service charges will be communicated before work begins.
3. Customer Responsibilities
- Ensure that the area to be cleaned is accessible and free of fragile or valuable items.
- Notify us of any special cleaning instructions or areas of concern prior to service.
- Provide accurate contact and access information.
4. Payment Terms
4.1 Payment Methods
We accept cash, major credit/debit cards, and other payment methods as indicated on our website.
4.2 Payment Schedule
Payment is due immediately upon completion of service unless otherwise agreed in writing.
4.3 Late Payments
Unpaid invoices may incur late fees. We reserve the right to pursue collection for unpaid services, including legal costs.
5. Cancellations and Rescheduling
We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.
6. Satisfaction Guarantee
We stand behind our work. If you are not satisfied with our service, please contact us within 24 hours, and we will make reasonable efforts to resolve the issue.
7. Limitation of Liability
Carpet Cleaning Bronx is not liable for:
- Pre-existing damage to carpets, rugs, or upholstery
- Damage caused by furniture movement unless due to negligence
- Inability to remove certain stains or odors
In no event shall Carpet Cleaning Bronx be liable for any indirect, incidental, or consequential damages.
8. Use of Website
You agree to use our website for lawful purposes only and not to:
- Post or transmit false, misleading, or defamatory content
- Attempt to hack or disrupt the website
- Violate any applicable laws
We reserve the right to restrict access to our website or terminate accounts for violations.
9. Intellectual Property
All website content including text, images, graphics, logos, and design is the property of Carpet Cleaning Bronx or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.
10. Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites and encourage you to review their terms before use.
12. Force Majeure
We are not liable for any delay or failure in performance due to events beyond our reasonable control, including natural disasters, labor disputes, or power outages.
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
14. Governing Law
These Terms and Conditions are governed by the laws of the State of New York. Any disputes shall be resolved in the appropriate courts of Bronx County, NY.
Thank you for choosing Carpet Cleaning Bronx. Your satisfaction and trust are important to us.