Privacy Policy for Carpet Cleaning Bronx
Carpet Cleaning Bronx ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.carpetcleaningbronx.com] or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
1.1 Personal Information
When you contact us or schedule a service, we may collect the following:
- Full name
- Email address
- Phone number
- Home or business address
- Payment information (processed via secure third-party platforms)
1.2 Non-Personal Information
This includes data that does not personally identify you, such as:
- Browser type
- Operating system
- IP address
- Referring/exit pages
- Date/time stamps
- Usage data on our website
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to monitor activity and enhance user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To schedule appointments and deliver services
- To process payments
- To communicate with you, including appointment confirmations and service reminders
- To respond to inquiries and customer service requests
- To send promotional emails and newsletters (you can opt-out anytime)
- To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with third parties in the following situations:
- Service Providers: We may share information with vendors who assist us in delivering our services (e.g., payment processors, IT providers).
- Legal Requirements: If required by law or subpoena, or if we believe such action is necessary to comply with the law.
- Business Transfers: In the event of a merger, sale, or asset transfer, your data may be part of the transferred assets.
4. Data Security
We implement industry-standard security measures to protect your information:
- Secure Socket Layer (SSL) encryption
- Firewalls and anti-malware protections
- Restricted access to personal data
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your data
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at: [Your Email Address]
6. Retention of Data
We retain your data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read their privacy policies.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after changes indicates your acceptance.
Thank you for trusting Carpet Cleaning Bronx. We are committed to keeping your personal information safe and secure.